Terms & Conditions – Odoraire.com
Last updated: January 2026
These Terms & Conditions (“Terms”, “Terms and Conditions”) govern your use of the website Odoraire.com and any purchases you make from us. By accessing or using Odoraire.com, you agree to be bound by these Terms. If you do not agree, please do not use the website or place orders.
“Odoraire.com”, “Odoraire”, “we”, “us”, and “our” refer to the owner and operator of this e‑commerce website. “You” and “your” refer to any visitor, user, or customer of Odoraire.com.
1. Use of the Website
1.1 Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use Odoraire.com and place orders. By using the website, you confirm that you meet this requirement.
1.2 Personal, non‑commercial use
Odoraire.com is provided for your personal, non‑commercial use (unless we agree otherwise in writing). You agree not to use the website for any illegal or unauthorized purpose.
1.3 Account responsibility
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
1.4 Accuracy of information
You agree to provide accurate, current, and complete information when creating an account, placing an order, or communicating with us.
2. Products and Availability
2.1 Product descriptions
We make reasonable efforts to ensure product descriptions, images, sizes, and other information on Odoraire.com are accurate and up to date. However, we do not warrant that all information is error‑free, complete, or current at all times.
2.2 Colors and images
Product colors and designs may appear differently depending on your device and display settings. We cannot guarantee that your screen will accurately display every color.
2.3 Availability
All products are offered subject to availability. We may limit quantities, discontinue items, or change products at any time without notice. If a product is unavailable after you place an order, we may cancel that item and refund any amount you have paid for it.
2.4 Authenticity of perfumes
Odoraire.com sells authentic branded perfumes and fragrances sourced from trusted suppliers and distributors. We do not sell counterfeit or fake products. If you have concerns about authenticity, contact us with your order details.
3. Pricing, Taxes, and Promotions
3.1 Prices
All prices on Odoraire.com are listed in the currency shown on the website and may change without notice. The price applicable to your order is the price in effect at the time you submit the order.
3.2 Errors in pricing
If we discover a pricing or other error for a product you ordered, we may cancel the order or part of it, even if you have received an order confirmation. If payment has already been taken, we will issue a refund for the affected item(s).
3.3 Taxes and duties
Depending on your location, prices may or may not include sales tax, VAT, or similar charges. Any applicable taxes will be displayed at checkout where required. For international orders, import duties, customs fees, and local taxes may be charged by your country and are usually your responsibility.
3.4 Promotions and discount codes
From time to time, we may offer promotions, discount codes, or special offers. These are subject to their own terms and conditions, may be available for a limited time, and may not be combined with other offers unless explicitly stated. We reserve the right to modify or cancel promotions at any time.
4. Orders and Contract Formation
4.1 Placing an order
When you place an order on Odoraire.com, you are making an offer to buy the products in your cart under these Terms. We may accept or reject your order at our discretion.
4.2 Order confirmation
After you place an order, you will usually receive an email acknowledging receipt. This confirmation does not guarantee acceptance of your order; it simply confirms that we received it.
4.3 Acceptance of your order
Your order is accepted, and a contract is formed, when we dispatch the products and send you a shipping confirmation or tracking information. We may cancel all or part of your order for reasons such as product unavailability, payment issues, suspected fraud, or errors in pricing or descriptions.
4.4 Order cancellation by you
If you wish to cancel or modify an order, contact us as soon as possible. If your order has not been shipped, we will make reasonable efforts to accommodate your request. If it has already been shipped, you may need to use our Return & Refund Policy after delivery.
5. Payment
5.1 Payment methods
We accept various payment methods such as major credit/debit cards and other options shown at checkout. Payment is typically processed at the time you place your order.
5.2 Authorization and verification
By providing payment information, you confirm that you are authorized to use the chosen payment method. All payments are subject to verification and authorization by the card issuer or payment provider.
5.3 Security
Payments are processed through secure third‑party providers. While we take reasonable steps to protect your information, we are not liable for any error or loss arising from your use of third‑party payment services.
6. Shipping and Delivery
6.1 Worldwide shipping
Odoraire.com offers worldwide shipping to many countries. Availability of shipping methods, carriers, and delivery times may vary by location.
6.2 Shipping costs and times
Shipping costs and estimated delivery times are shown at checkout based on your address, selected shipping method, and order weight/size. Delivery times are estimates and not guaranteed; delays can occur due to customs, local carriers, holidays, or other factors beyond our control.
6.3 Tracking
For most orders, we provide a tracking number so you can follow your shipment’s progress.
6.4 Customs, duties, and import taxes
International orders may be subject to customs duties, import taxes, and other fees set by your country. These charges are usually not included in product prices or shipping costs and are your responsibility. If you refuse a shipment due to customs or import fees, any refund will be processed in accordance with our Return & Refund Policy and may exclude shipping and additional costs.
6.5 Risk of loss
Risk of loss and title for products pass to you when we hand them over to the shipping carrier. Please check your delivery promptly and notify us of any issues.
7. Returns, Refunds, and Exchanges
7.1 30‑day money‑back guarantee
Odoraire.com offers a 30‑day money‑back guarantee on eligible returns. You have 30 days from the date you receive your order to request a return, subject to our Return & Refund Policy.
7.2 Condition of returned items
Unless otherwise stated, returned items must be unused, unopened, and in their original condition and packaging. For hygiene and safety reasons, opened or used perfumes are usually not eligible for return unless there is a manufacturing defect or we sent the wrong item.
7.3 Return process
To request a return, contact us with your order number and reason for return. If approved, we will provide instructions on how and where to send your items. We may refuse returns that are sent without prior approval or not in accordance with our instructions.
7.4 Return shipping costs
If the return is due to our error (e.g., wrong item, damaged or defective product), we generally cover or reimburse reasonable return shipping costs.
If the return is due to a change of mind or an incorrect selection by you, return shipping costs are usually your responsibility.
7.5 Refunds
Once we receive and inspect returned items, we will notify you whether your refund is approved. Approved refunds are processed to your original payment method. Processing times vary by payment provider and bank.
7.6 More details
For more detailed information, please refer to our separate Return & Refund Policy, which forms part of these Terms.
8. Intellectual Property
8.1 Ownership of content
All content on Odoraire.com, including text, images, graphics, logos, icons, videos, design, and software, is owned or licensed by Odoraire and protected by copyright, trademark, and other applicable laws.
8.2 Limited license
We grant you a limited, non‑exclusive, non‑transferable license to access and use the website for personal, non‑commercial purposes, subject to these Terms.
8.3 Restrictions
You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from Odoraire.com without our prior written consent, except as allowed by law (for example, for non‑commercial personal use).
9. Prohibited Activities
When using Odoraire.com, you agree not to:
Use the website for any unlawful purpose or in violation of any applicable laws.
Attempt to gain unauthorized access to any part of the website, accounts, or systems.
Interfere with or disrupt the website or servers (for example, by introducing viruses or malicious code).
Use automated tools (such as bots or scrapers) to access or collect data from the website without our permission.
Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
We reserve the right to suspend or terminate access to the website for users who engage in prohibited activities.
10. Third‑Party Links and Services
Odoraire.com may contain links to third‑party websites, apps, or services that are not operated by us. These links are provided for your convenience only.
We are not responsible for the content, policies, or practices of third‑party sites and do not endorse them. Your use of third‑party sites is at your own risk and subject to their terms and conditions.
11. Disclaimer of Warranties
To the maximum extent permitted by law, Odoraire.com and all information, content, materials, and services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.
We do not guarantee that:
The website will be uninterrupted, secure, or error‑free.
Any defects or errors will be corrected.
The website or servers are free from viruses or other harmful components.
Product descriptions or other content are completely accurate, current, or reliable at all times.
If you rely on the website or any content, you do so at your own risk.
12. Limitation of Liability
To the fullest extent permitted by law, Odoraire, its owners, employees, and affiliates will not be liable for any:
Indirect, incidental, special, consequential, or punitive damages;
Loss of profits, revenue, data, or business;
Arising out of or related to your use of Odoraire.com, your inability to use the website, or any products purchased through the website, even if we have been advised of the possibility of such damages.
Our total liability for any claim related to your use of the website or products will not exceed the amount you paid for the specific order giving rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
13. Indemnification
You agree to indemnify, defend, and hold harmless Odoraire, its owners, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:
Your use of Odoraire.com;
Your violation of these Terms;
Your violation of any rights of a third party.